3 Comments

Hi Shantanu , you have brought out a harsh reality of the once iconic restaurants in a very unbiased yet hard hitting way . On one side , all our fond memories make us go to these legendary places but most of them indeed take their success and customers for granted after a point . I also feel that like like any other business, these places also need to reinvent themselves while keeling the core intact . And I hope they will.

Expand full comment

Agree, Swapneel. Like one other reader too compared the restaurant business to corporations. The first generation entrepreneurs do it out of a sense of passion and a higher calling. The succeeding generations see it as a cash cow to be optimised for efficiency and maximised for profits. The core which largely comprises the heart and soul of the entrepreneur is invariably compromised in the process. So we can hope, but chances are the hope will go unfulfilled.

Expand full comment

Bitter but right analogy

Expand full comment